What Shipping Methods Are Available?
Currently, DHL shipping process is available to deliver our orders to the nation & globally.
How Long Will It Take To Get My Package?
The delivery time frame varies on delivery location and address, expected delivery would be notified with a tracking information for immediate shipment updates.
Do You Ship Internationally?
Yes, with the help of DHL Service, we are able to cover shipments across the globe. but the delivery cost might be increased depending on its address.
Where can I find my order?
After we have shipped your delivery we will send you a Track & Trace code by email. With this, you are able to track your order at the DHL website.
What Payment Methods Are Accepted?
We currently accept all kind of credit/debit cards across the globe and direct bank payment from the most banking system in Nigeria.
How is my data protected?
Your data is protected and secured with us as our website is encrypt with Comodo SSL secure socket layer to keep your data encrypt and save before being sent to our server. your credit card information is stored securely and manage on Paystack secure server. you have nothing to worry about data leak.
Orders and Returns
Can I collect my order at the store?
Normally we only do delivery, because we do not have a store yet. We have only got a workplace where we produce and pack our items. If you would really like to come by feel free to contact us so we can make an appointment.
Do I need an account to place an order?
Yes, you will need an account to be able to store some of your order information with us on our website like previous order information and default billing with shipping address for your next check out and easily refund request through our website. but you can always check out as Guest if you’d choose to register for an account later.
Who should I contact if I have any queries?
Absolutely yes, you are free to contact us for any information regardless of your order or new products in stock or even for ongoing promotional offers. even if you’d just to say hello, we would be glad to hear from you and we are available for support 24/7 through all our social platform or you make use of our live chat from the website.
How Can I Cancel Or Change My Order?
Yes, feel free to contact us to make changes on your order or either cancel the order from your account dashboard. if you placed an order as a guest on our website please referred to us to immediately have it canceled or makes changes to your order.
How Do I Track My Order?
Once your order is been approved and shipped. you will get an email from us containing the information about the shipment of the order which should contain the shipment tracking information and process to have the order track according to the transit updates.
How Can I Return a Product?
- Within Five (5) Days after the delivery date, the items can be returned or exchanged and you will receive a refund.
- The items must be unworn and unwashed.
- The items must still have all the original Worldism tags attached to it.
- Items purchased in the Sale cannot be refunded.
- Shipping the items for return or exchange is at the customer’s’ own cost.